Terms of Service

1. Agreement to Terms

Welcome to Scan Click Buy. These Terms of Service ("Terms") constitute a legally binding agreement between you and Scan Click Buy ("Company," "we," "our," or "us") regarding your use of our QR code-based instant purchase platform.

Our service enables businesses to create QR codes for instant product and service purchases, facilitating seamless transactions between businesses and customers.

2. Definitions

• "Service" refers to the Scan Click Buy platform, website, and mobile applications
• "Business User" refers to individuals or entities that register products/services on our platform
• "Customer" refers to individuals who purchase products/services through QR codes
• "QR Code" refers to the unique barcodes generated for each product/service listing
• "Transaction" refers to any purchase made through our platform
• "Content" refers to all information, data, text, images, and other materials posted on our platform

3. Eligibility and Account Registration

3.1 Eligibility Requirements

To use our service, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Operate a legitimate business (for Business Users)
• Provide accurate and complete registration information
• Comply with all applicable laws and regulations

3.2 Account Registration

Business Users must:

• Provide valid business information and documentation
• Verify business legitimacy through our verification process
• Maintain accurate and up-to-date account information
• Secure their account credentials and notify us of any unauthorized access

3.3 Account Suspension and Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activities
• Provide false or misleading information
• Harm other users or our platform's integrity

4. Platform Services

4.1 For Business Users

• Product and service listing creation
• Unique QR code generation
• Payment processing and revenue distribution
• Analytics and reporting tools
• Customer order management
• Marketing and promotional support

4.2 For Customers

• Instant product discovery through QR code scanning
• Secure checkout and payment processing
• Order tracking and customer support
• Refund and return processing assistance

4.3 Service Availability

While we strive for maximum uptime, we do not guarantee uninterrupted service availability. We may temporarily suspend service for maintenance, updates, or technical issues.

5. Business User Obligations

5.1 Product and Service Listings

Business Users must ensure that all listings:

• Contain accurate and truthful information
• Include clear product descriptions and pricing
• Comply with applicable laws and regulations
• Do not infringe on intellectual property rights
• Meet quality and safety standards

5.2 Prohibited Products and Services

Business Users may not list:

• Illegal products or services
• Counterfeit or stolen goods
• Weapons, explosives, or dangerous materials
• Adult content or services
• Pharmaceutical products without proper licensing
• Multi-level marketing or pyramid schemes
• Services that violate platform policies

5.3 Order Fulfillment

Business Users are responsible for:

• Timely order processing and fulfillment
• Maintaining adequate inventory levels
• Providing accurate delivery timeframes
• Handling customer service inquiries
• Managing returns and refunds according to their policies

5.4 Compliance and Legal Obligations

Business Users must:

• Comply with all applicable business laws and regulations
• Maintain proper business licenses and permits
• Handle tax obligations and reporting
• Protect customer data and privacy
• Maintain appropriate business insurance

6. Payment Terms and Revenue Sharing

6.1 Payment Processing

• All payments are processed through secure third-party payment processors
• We do not store customer payment information on our servers
• Payment processing fees may apply as determined by payment providers
• Transactions are subject to fraud detection and security checks

6.2 Platform Commission

6.3 Revenue Distribution

• Business Users receive 96.5% of the transaction amount (after our 3.5% commission)
• Payments are processed and distributed within 2-7 business days
• Payment schedules may vary based on payment processor policies
• Businesses are responsible for their own tax obligations

6.4 Refunds and Chargebacks

• Refund policies are determined by individual businesses
• We facilitate refund processing but do not guarantee refunds
• Chargeback fees may be deducted from business revenue
• Excessive chargebacks may result in account suspension

7. Intellectual Property Rights

7.1 Platform Intellectual Property

All platform content, features, and functionality are owned by Scan Click Buy and protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

• Users retain ownership of their original content
• Users grant us a license to use their content for platform operations
• Users must have rights to all content they upload
• We may remove content that infringes on intellectual property rights

7.3 QR Code Usage

• Generated QR codes remain the property of the respective businesses
• QR codes must only be used for legitimate business purposes
• Businesses may use QR codes in their marketing materials
• QR codes cannot be transferred to third parties without our consent

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy commitments:

• We collect only necessary information for service provision
• We implement robust security measures to protect user data
• We do not sell personal information to third parties
• Users have rights to access, correct, and delete their data
• We comply with applicable data protection regulations (GDPR, CCPA, etc.)

9. Platform Rules and Conduct

9.1 Prohibited Activities

Users may not:

• Violate any laws or regulations
• Engage in fraudulent or deceptive practices
• Manipulate or attempt to circumvent our systems
• Spam or send unsolicited communications
• Interfere with other users' use of the platform
• Attempt to gain unauthorized access to our systems
• Upload malicious software or content

9.2 Content Standards

All content must:

• Be accurate and not misleading
• Comply with applicable laws and regulations
• Not infringe on others' rights
• Be appropriate and professional
• Not contain offensive or harmful material

9.3 Enforcement

We reserve the right to:

• Remove content that violates our policies
• Suspend or terminate accounts for violations
• Report illegal activities to authorities
• Take legal action when necessary

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

Our service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding service availability or uptime
• Warranties regarding the accuracy of information
• Warranties regarding third-party services or content

10.2 Business Relationship Disclaimer

We are not a party to transactions between businesses and customers. We:

• Do not guarantee the quality or safety of products/services
• Are not responsible for business fulfillment or customer service
• Do not endorse or recommend specific businesses or products
• Are not liable for disputes between businesses and customers

10.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages exceeding the fees paid to us in the preceding 12 months
• Damages resulting from third-party actions or services

11. Indemnification

Users agree to indemnify, defend, and hold harmless Scan Click Buy, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

• Use of our service in violation of these Terms
• User content or activities on our platform
• Infringement of third-party rights
• Violation of applicable laws or regulations
• Business operations and customer relationships

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

12.2 Dispute Resolution Process

For disputes arising from these Terms:

1. Informal Resolution: First, contact us to attempt informal resolution
2. Mediation: If informal resolution fails, disputes may be resolved through mediation
3. Arbitration: Binding arbitration may be required for certain disputes
4. Small Claims Court: Small claims may be filed in appropriate small claims court

12.3 Class Action Waiver

Users agree to resolve disputes individually and waive the right to participate in class action lawsuits.

13. Platform Changes and Updates

13.1 Service Modifications

We reserve the right to:

• Modify or discontinue features at any time
• Update our platform for security or performance reasons
• Change our fee structure with reasonable notice
• Add new features or services

13.2 Terms Updates

We may update these Terms periodically. Users will be notified of material changes through:

• Email notifications to registered users
• Platform announcements
• Updated "Last Modified" date on this page

Continued use of the service after changes constitutes acceptance of updated Terms.

14. Termination

14.1 User Termination

Users may terminate their accounts at any time by:

• Contacting customer support
• Following account closure procedures
• Providing reasonable notice for pending transactions

14.2 Platform Termination

We may terminate accounts for:

• Violation of these Terms
• Fraudulent or illegal activities
• Extended account inactivity
• Business or technical reasons

14.3 Effect of Termination

Upon termination:

• Access to the platform will be revoked
• Pending transactions will be completed
• Data may be retained as required by law
• Outstanding payments will be processed

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between users and Scan Click Buy.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Assignment

We may assign these Terms and our rights and obligations to third parties. Users may not assign their rights without our written consent.

15.4 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control.

15.5 Survival

Provisions that should survive termination (including indemnification, limitation of liability, and dispute resolution) will continue to apply after termination.

16. Contact Information

For general support: support@scanclickbuy.com

For privacy questions: privacy@scanclickbuy.com

For business partnerships: partnerships@scanclickbuy.com